Communications Problem

Meetings were arranged in between the Japanese management at the company's American subsidiary and the labor union representing the workers at the American subsidiary. The negotiations did not go well. The Japanese managers sought consensus, even though the American labor union representatives treated the negotiations as adversarial.

Additionally, the negotiations have been characterized by misunderstandings between the parties. During the actual conduct of negotiations, term meaning is an crucial issue that may trigger misunderstandings when Japanese are negotiating with Westerners. An illustration of this negotiating sort involves the range of meanings implied by Japanese negotiators inside the use from the term "yes", and also the related misconceptions of these implied meanings by Western negotiators. For most Westerners, the use on the term "yes" means agreement. For the Japanese negotiator, however, use on the word "yes" may perhaps signify any one of four various meanings (Ruthstrom & Matejka, 1990).

The very first meaning that's implied by the use of the word "yes" by a Japanese negotiator may be recognition. Inside this context, use in the word "yes" techniques how the negotiator acknowledges that he or she is becoming addressed by an additional party, but this use from the word "yes" doesn't necessarily imply agreement in the position of the other party (Ruthstrom & Matejka, 1990).

The third meaning that's implied by the use in the term "yes" by a Japanese negotiator is that he or she understands exactly what's becoming said by another party, and that he or she accepts responsibility for presenting the other party's proposal to all other stakeholders who need to be consulted before the proposed position is accepted (Ruthstrom & Matejka, 1990).

The communication problem encountered at the Sanyo subsidiary in the United States appears to become situated in intercultural differences between the Japanese and the Americans at the subsidiary (Silverstein, 2004). The animosity was extra aggravated mainly because the communication dilemma was situated inside the framework of the labor-management issue. Labor-management difficulties within the United States tend being a lot more confrontational than could be the case in Japan (Spolsky, 1998).

Again, however, this use on the word "yes" does not mean how the immigrant person agrees with what's being stated by the other party (Ruthstrom & Matejka, 1990).

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