Meeting Customer Needs

Meeting client needs

In this part I am going to talk slightly the clients needs and talk somewhat the main reasons why the customer needs need to procure met by the lineage. Meeting your customers needs does not meet meanspirited matching them to the right product or service, it means recognising entirely of their total needs during the time that you talk to them. For ensample, their needs would typically include the following:
A sense that you value them and that youre openhanded them your undivided attention, whether the business is large or small. Something which is very unseductive to a customer when going to a shop is the incident that the employee is in a hurry to deal with the customer bonnie because of the fact that there is a more most-valuable customer waiting to be served. When dealing with a customer the business is worth £5 or £5,000, either type of customer should cast the undivided attention; this is because each customer wants to have recognition.
For example if a customer entrust lift into a shop and wants to purchase a product, however there is a famous notoriety behind him and the employee is rushing in format to serve the customer so that he cans serve the celebrity next, then this means that the current customer is not receiving any recognition.



This can lead to the customer feeling upset around the customer service and also the need not to come back to the shop because they do not feel that important compared to the other customers that are there.
A comfortable, non-pressured feeling. You need to think about the long term effect when dealing with customers, not just about the immediate sale. For example what is the lifetime value of the customer? A person may think that the customer will never buy off you again, but even if this is true, that customer will spread their opinion of your business by battle cry of mouth to others. It is common that now days more mess will hear about you if the experience was bad than if it was good.
For example if there is a customer that...If you want to get a full essay, order it on our website: Orderessay



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