What Is Emotional Intelligence

Emotional Intelligence: What it is and Why it Matters
Ever since the publication of Daniel Goleman?s first book on the topic in 1995, aflame intelligence has be get on with one of the hottest buzzwords in corporate America. For instance, when the Harvard demarcation Review published an word on the topic two years ago, it attracted a higher
percentage of readers than any other article published in that periodical in the last 40 years.
When the CEO of Johnson & Johnson read that article, he was so impressed that he had copies
sent out to the 400 top executives in the corporation worldwide.
Given that emotional intelligence is so popular in corporate America, and given that the
concept is a psychological one, it is eventful for I/O psychologists to understand what it really
means and to be assured of the research and theory on which it is based. So in my presentation
today, I?d like to briefly lay out the invoice of the concept as an area of research and describe how
it has come to be defined and measured. I also will bring up to just about of the research linking
emotional intelligence with important work-related outcomes such as individualperformance and
organizational productivity.
Even though the term has been utilise and abused by many popularizers, I believe it
rests on a firm scientific foundation.



Also, while there are aspects of the concept that are not
new, some aspects are. Finally, emotional intelligence represents a way in which I/O
psychologists can make especially significant contributions to their clients in the future. So let?s
begin with some history.
Historical Roots of the Topic
When psychologists began to write and think about intelligence, they rivet on
cognitive aspects, such as memory and problem-solving. However, there were researchers who
accept early on that the non-cognitive aspects were also important. For instance, David
Wechsler defined intelligence as ?the aggregate or global capacity of the individual to act
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