MARKETINGOPERATIONSHUMAN RESOURCESFINANCE
STRENGHTS in that respect atomic number 18 no marketing strengths highlighted in the case study.
There are no operational strengths highlighted in the case study. double-decker spent much time directly supervising new-fangled staff titular control lead to decrease in food wastage.
There are no financial strengths highlighted in the case study.
WEAKNESSES computer menu needs updatingResturant décor and furniture need updating
grooming and kitchen utensils need replacing
Deteriorating standards of service and product quality.Staff issues, most are students leading to high staff turnover.
Night Managers do non receive formal training (small bounty on vizor of hourly rate). Expected to do regular duties and have extra supervisory responsibilities
Manager only bonus for low shamed or wasted food.
Night managers same age or younger than other employees do not command respect. infra informal pressure to NOT report what was going on
Threats of direction cameras being installed within the eatery - staff found blameful of taking or wasting food would be sacked. several(prenominal) staff describes this as unethical.
Manager not salute throughout restaurant open times.
Employees taking advantage to redundant pizza and soft drinks benefit.
When manager is not in the restaurant workers give their friends food for free
OPPORTUNITIESNew and updated menu could attract new customersOffer cheaper alternative to eat out
Re-design Staff operations manual
Manager present throughout restaurant opening times.
Staff bonus for low damaged or wasted food.
Open work 3 am for potential club/pub leavers.
a few(prenominal) other local alternative employment opportunities.
Operations rules and regulations produced by head office.
Recruit and train Night Managers
Formal supervision/training of all staff.
THREATSAdvertising of all-night supermarketHealthy eating trends.
insularism of staff benefits without consultation.All night...If you want to get a wide of the mark essay, order it on our website: Orderessay
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